Here is a list of some Free customer service resources.  I hope you find them useful.  If you know of any I should include in this list, send me the info via the Contact Us page and I will add it.

7 Good Customer Service Ideas that Work
Everyone knows how important good customer service is. It’s an absolutely critical element of customer retention – something we all strive to improve. But how do you achieve it?  Here are 7 good customer service ideas that you can get started on today…
https://www.customerthermometer.com/customer-service/7-good-customer-service-ideas-that-work/

Alison
Alison has over 1,000 high quality courses available across 9 distinct categories, all absolutely free to complete. All their courses are self-paced and have been designed by subject matter experts, to give you an interactive and enriched learning experience.
https://alison.com/courses?query=Customer+Service+Training


The Training Bank
The Training bank offers a FREE basic customer service course called Customer Service: The Basics.
https://www.thetrainingbank.com/customer-focus/online-training/the-basics/

The Small Business Administration (SBA)
Created in 1953, the U.S. Small Business Administration (SBA) continues to help small business owners and entrepreneurs pursue the American dream. The SBA is the only cabinet-level federal agency fully dedicated to small business and provides counseling, capital, and contracting expertise as the nation’s only go-to resource and voice for small businesses.